Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,300,258
Community Members
 
Community Events
165
Community Groups

I'm not receiving password reset or verification email

Edited
quocdung3007
quocdung3007 Oct 04, 2021

Hi Atlassian,

I couldn't receive email reset password on email hack2hire04@hack2hire.net. Could you please check and remove it in your bounce list.

Answer
Watch
Like Be the first to like this
94 views

1 answer

1 accepted

1 vote
Answer accepted
Angélica Luz
Angélica Luz Atlassian Team Oct 05, 2021

Hello @quocdung3007,

Thank you for reaching out to Atlassian Community!

Checking your email on our tools, it returned a bounce related to the following error:

550: 550 5.1.1 ...@... Recipient address rejected: ... in virtual mailbox table

I removed it and the notifications should work now.

Please, take your time to test and let us know how it goes.

Kind regards,
Angélica

View More Comments
quocdung3007
quocdung3007 Oct 06, 2021

Hi Angelica,

I'm able to receive the email now. Thank you.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Identity Manager
Atlassian Access
TAGS
Community showcase
Sandy
Sandy
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,167 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you