I am confused with adding people to jira cloud

mat jung September 1, 2020

I am feeling confused about jira cloud, people and projects.

I am owner of two jira sublevel domains ( one production, one development) and a member of a third jira sublevel domain.

If I login into one sublevel domain and click on people, I see a menu Your Teams with people from another sublevel domain. How come? How can I hide people / teams who do not belong to a sublevel domain?

In Jira Quickstart - Invite your teammates it is unclear, how to invite them.

Am I supposed to add people into a sublevel domain or into a project?

Am I supposed to put people into a team, into a project, into a group or into what?

How do I find out if an invited person accepted / rejected the invitation?

Can I customize the invitation?

If I click on People -> manage users - I see the people who belong to a sublevel domain.

By the way, what is the jira terminology for sublevel domain? Is that a space or work space?

There are a lot of buttons Ask the Community.

Dear Community - do you want to answer the same questions again and again? Isn't there a list with previously asked questions around?


"Enables users to contact administrators by displaying an email form. Can be used with or without the custom message below."

Who is the "contact administrator"? An employee from Atlassian - or do I have that priviledge?

"On a free plan, you can only add people using your site's administration settings. Upgrade your plan to better control who can access this project."

Great that I could upgrade it, but how about a link to "site administration".

Let me guess site = sub level domain

If someone has status "has site access", what does it mean?

Can that person create projects and hit the Create button, do I need to put that person into group confluence-users and jira-software-users first?

I am feeling lost in the cloud.

Sorry for writing down my frustration. Feeling better.

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