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How to make a admin an ORG admin

I am unable to figure out how to add an existing admin into the ORG & Site ADMIN group ?

1 answer

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Jimmy Seddon Community Leader Dec 04, 2019

Hi @Heidar Karlsson,

Welcome to the Community!

What you need to do is go to the organization level (if you see a "back to organization" button click that).

From there, you want to click on "Settings" -> Administrators in the left hand panel.

On that screen you will be able to add admins by email address using the "Add administrators" button in the top right hand of the page.

I hope that helps!


Worked !   thanks :)

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Jimmy Seddon Community Leader Dec 06, 2019

I'm glad you were able to accomplish what you were looking to do!

Hello Jimmy Seddon,


I try to access organization level site but I can't see the left panel with setting button? Please help me

Jimmy Seddon Community Leader Aug 29, 2020

Hi @Son,

Atlassian has changed the UI since I posted this answer.

It's now something that is displayed along the top navigation bar.

So where you will want to start is while logged in with your company Atlassian account.  From there, you will be able to select the organization you are an administrator for.  If you can't select any organizations, you aren't an org admin and you will need to find out who in your company is.

Once, you have selected your organization, more menu options will appear on the top menu bar, settings being one of them. Select that and follow the rest of my steps above as normal.

I hope that helps!


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