Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to change the "organisation administrator" in JIRA?


Our "ORG & SITE ADMIN" user is currently a Gmail account

I want to change that to a webmaster@company account.

How can I do that?




3 answers

1 accepted

5 votes
Answer accepted

The sad truth is that the documentation of Atlassian is extremely unclear, as close to always..


Here's how:

1. Login as current "ORG & SITE ADMIN" user

2. Go to my.atlassian. Add intended ORG user as "technical contact" and "billing contact"

3. Login as the new intended ORG user

4. Go to my.atlassian and remove the current ORG from 

"technical contact" and "billing contact"

5. Login as current ORG user.

6. Go to admin.atlassian and then Settings in the menu

7. Add intended ORG user as "Organisation Admin"

8. Login as intended ORG user

9. Go to admin.atlassian and then Settings in the menu

10. Remove current ORG user. 



This is a better answer

2 votes

Hi @kvdmolen 

   Look at this post, maybe can help you


Suggest an answer

Log in or Sign up to answer

Atlassian Community Events