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How to change the "organisation administrator" in JIRA?


Our "ORG & SITE ADMIN" user is currently a Gmail account

I want to change that to a webmaster@company account.

How can I do that?




3 answers

1 accepted

2 votes
Answer accepted

The sad truth is that the documentation of Atlassian is extremely unclear, as close to always..


Here's how:

1. Login as current "ORG & SITE ADMIN" user

2. Go to my.atlassian. Add intended ORG user as "technical contact" and "billing contact"

3. Login as the new intended ORG user

4. Go to my.atlassian and remove the current ORG from 

"technical contact" and "billing contact"

5. Login as current ORG user.

6. Go to admin.atlassian and then Settings in the menu

7. Add intended ORG user as "Organisation Admin"

8. Login as intended ORG user

9. Go to admin.atlassian and then Settings in the menu

10. Remove current ORG user. 



1 vote
Vero Rivas Community Leader Mar 25, 2021

Hi @kvdmolen 

   Look at this post, maybe can help you


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