It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How to change the google emai address

Hi,

Our company just merged with one of the big companies and now we need to change the users email addresses which are google mail server accounts to the new Outlook365 email accounts..

When I try to change my email address, I get this message and I'm the administrator on Atlassian. 

"Managed account

Your account is managed by Google.
Contact your Google administrator to change your email address.

- How do we change the email addresses from Google administration
- What is the impact on this.
- Will users now receive their Atlassian email notifications on the new emails.

1 answer

2 votes
Belto Atlassian Team Jul 13, 2018

It sounds like you're trying to change the email via id.atlassian.com. Because the user is managed by Google the email change can only be done directly in Gsuite by the Gsuite Administrator. 

Changing user details in Gsuite

The impact of changing the email of the users in Gsuite is that the email change will sync with their Atlassian account and the change will be reflected on every platform the account is used on. They will indeed receive their email notifications on the new email.

Suggest an answer

Log in or Sign up to answer
Community showcase
Asked in Atlassian Access

AMA: Cloud Identity & Security with Dave Meyer, Group Product Manager

Update: That's a wrap! Thanks so much for your questions. If you didn't make it for the live AMA, not to worry. Add your questions below and I will get to them ASAP.  Hello Atlassian Community...

1,472 views 15 9
View question

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you