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I saw that you created a ticket with our support and they already add another user as org admin.
In regards to your second question, it's possible to have more than one org admin. Usually, we only add the main billing contact as the org admin and then they can add site-admins to the org as well.
Based on your valuable feedback, we have released several new features to help you gain administrative flexibility with authentication policies, visibility into shadow IT with automatic product disco...
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