Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How do I manage Atlassian Access license provisioning

My manager recently purchased Atlassian Access and setup SAML with our Okta instance. Atlassian says we are 9 users over our 100 user license tier but I can't seem to find where I can deprovision licenses from some generic "system" accounts we have setup in our Atlassian instance. Can someone please point me towards some documentation? I'd rather not have to upgrade to the 200 license tier just for 9 users.


1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 10, 2019

Hi Sean,

You can see the users that are counting as licensed by going to Site administration > Product access:

Screenshot 2019-04-10_15-55-13.png

Also, just to let you know that system accounts, such as add-ons, does not count as a license even if they show as licensed, it won't count, only actual users count.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events