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How can I determine the required number of licenses for atlassian access?

I do have the following products and users and want to purchase atlassian access but I am not sure if the licenses of atlassian access work the same way of purchasing a plugins:

  • Jira Software -- Standard Plan -- 100 users
  • Confluence -- Standard Plan -- 50 users.


shall I purchase 100 licenses? the same way of the plugins (based on the maximum tier).

Can I purchase 5 licenses only?


2 answers

1 accepted

6 votes
Answer accepted
Jimmy Seddon Community Leader Apr 12, 2022

Hi @Aya AlJboor,

Atlassian Access is licensed by unique users.  By that I mean if all of the users with a Confluence License have a Jira Software license, then yes you would need 100 users licensed.

However, if the Confluence users are different people from your Jira Software users, you could need 150 Atlassian Access licenses.

Additionally, you can setup a "Non-billable" Atlassian Access policy you can add users to so you won't be charged for an Atlassian Access license for them. 

However, they will also not be able to benefit from the features of Atlassian Access like SSO authentication.

I hope that helps!

Jack Brickey Community Leader Apr 12, 2022

Very good point @Jimmy Seddon ! I made a very flawed assumption here. 😕

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Jack Brickey Community Leader Apr 12, 2022

You will want 100 and that is what would be allotted as it will follow your max #users licensed for any Atlassian application.

Thanks @Jack Brickey , as you mentioned  I will consider Jimmy's Answer

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