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How can I change my Atlassian account email address?

That seems to be a read-only field.

8 answers

1 accepted

Hi Robert, unfortunately due to current limitations to Atlassian ID it's not possible to change the email address.

However, for changes to your my.atlassian.com (licenses,etc) email address, please email sales@atlassian.com

Thanks, Dennis, all set now.

Eric S Atlassian Team May 10, 2016

Hi everyone, you can now update your Atlassian account email address via https://id.atlassian.com/manage/change-email.

Like Tirumala likes this

2014 and this still isn't a feature. Unreal. Unable to change an email address in 2014.

-slow clap-

Bravo Atlassian. What's your excuse? It's too hard? It's so hard to have a user table with a primary key of ID that is a sequentially generated number and an email column that can be updated.

If your data model actually has the email address as the primary key then your DBA / devs need to be replaced.

Like IT Support Tech 04 likes this

Absolutely agree - this is shocking and shatters a high degree of confidence in Atlasssian's products themselves.

It's almost like this isn't the 21st century ...

This still isn't possible, as of two years later (June 2015). sad

Be sure to vote on the issue in Atlassian's JIRA project, under ticket ID-81 - it's been hanging around for a fair bit!

Hi everyone, you can now update your Atlassian account (formerly 'Atlassian ID') email address via https://id.atlassian.com/manage/change-email smile

This still isn't possible, two years later (March 2016).  Really ? sad

I need to change my email too, ... should I email sales@atlassian.com too ?

I will send as well !

Thanks!

I guess the answer is to post here and somebody from Atlassian will help you out?

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