Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How can I change my Atlassian account email address?

That seems to be a read-only field.

8 answers

1 accepted

3 votes
Answer accepted

Hi Robert, unfortunately due to current limitations to Atlassian ID it's not possible to change the email address.

However, for changes to your (licenses,etc) email address, please email

Thanks, Dennis, all set now.

Eric S Atlassian Team May 10, 2016

Hi everyone, you can now update your Atlassian account email address via

Like Tirumala likes this

2014 and this still isn't a feature. Unreal. Unable to change an email address in 2014.

-slow clap-

Bravo Atlassian. What's your excuse? It's too hard? It's so hard to have a user table with a primary key of ID that is a sequentially generated number and an email column that can be updated.

If your data model actually has the email address as the primary key then your DBA / devs need to be replaced.

Like Deleted user likes this

Absolutely agree - this is shocking and shatters a high degree of confidence in Atlasssian's products themselves.

It's almost like this isn't the 21st century ...

This still isn't possible, as of two years later (June 2015). sad

Be sure to vote on the issue in Atlassian's JIRA project, under ticket ID-81 - it's been hanging around for a fair bit!

Hi everyone, you can now update your Atlassian account (formerly 'Atlassian ID') email address via smile

This still isn't possible, two years later (March 2016).  Really ? sad

I need to change my email too, ... should I email too ?

Yes, please do!

I will send as well !


0 votes

I guess the answer is to post here and somebody from Atlassian will help you out?

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events