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How Can I find my Atlassian Admin

I'm trying to determine who the admin is for my account, because i think it might be someone who is no longer with us. How can i figure it out and then transfer the account admin credentials?

1 answer

0 votes

Hello Tammy,

Welcome to Atlassian Community!

On an Atlassian cloud site, only site administrators have access to the User management to see other admins and users. 

I see that the email you are using here in community is not associated with any Cloud site, so I can't say if there is more than one site administrator on the site.

In this case, I'd suggest you talk to your manager or the financial team to find out who is responsible for the billing of the Cloud site. By default, the person that subscribes to a cloud is automatically added as an administrator.

If they don't know who is responsible for that, then please, contact our customer advocates on https://support.atlassian.com/contact/ so you can share with them your email and the site URL.

Regards,
Angélica

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