Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

How Can I find my Atlassian Admin

I'm trying to determine who the admin is for my account, because i think it might be someone who is no longer with us. How can i figure it out and then transfer the account admin credentials?

1 answer

0 votes

Hello Tammy,

Welcome to Atlassian Community!

On an Atlassian cloud site, only site administrators have access to the User management to see other admins and users. 

I see that the email you are using here in community is not associated with any Cloud site, so I can't say if there is more than one site administrator on the site.

In this case, I'd suggest you talk to your manager or the financial team to find out who is responsible for the billing of the Cloud site. By default, the person that subscribes to a cloud is automatically added as an administrator.

If they don't know who is responsible for that, then please, contact our customer advocates on so you can share with them your email and the site URL.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

105 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you