You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
We've just signed up for a trial of Atlassian Access, mainly for use with our JIRA instance. After having claimed accounts for our domain, we've picked up a large number of users who have signed up for Trello. Many accounts have been inactive for a long time and are going to cost money for little added value. Is it possible to automate the deactivation after a period of inactivity?
Hi @Phil Tayles ,
All users with the claimed domain and consuming any of the Atlassian cloud products are ideally counted against the Atlassian access bill. To prevent unnecessary billing of all users to your organization you may make use of the non-billable policy feature. Refer: What-is-a-non-billable-policy
Also, there are Atlassian access APIs available to deactivate managed users, you can play around and create your own automated solution if needed. Refer: https://developer.atlassian.com/cloud/admin/user-management/rest/intro/