Atlassian Access (Cloud) Authentication Log

[Aleksey Shchukin]

Is Atlassian Access Authentication Log available via Atlassian API?

[SMS]

Hi Noah,

Welcome to Atlassian Community, and thank you for raising this with us! Our Access Support team will need to have a look at this for you, so I raised a ticket on your behalf. Please check your email for the ticket number. Someone will be in touch with you shortly!

Take care, 

Shannon | Atlassian Cloud Support

[Deleted user]

hi @Shannon S 

I also have the same issue in my organization.

Do you have an answer to this issue?

Thanks

Luis Parente

[Venkatesh Babu]

Hi , 

We too are facing the same issue for one of the user from claimed domains, with SSO enabled, please throw some lights on trouble shoot where it needs the updates.

Thanking You

Venkatesh PS

+91 9972787787

[Mark Holmes (Adaptavist)]

I am now seeing this as well. I am wondering if there is any feedback on a solution to this. If generally applicable, it would be valuable to see here for others.

[SMS]

Hi @Mark Holmes (Adaptavist) and @Venkatesh Babu

Happy New Year! Apologies for my lack of response since I've been away on an extended leave.

The solution to this error will depend on your Azure setup. Unfortunately, I can't see the answer to this user's error since their account has been deleted.

Please raise a ticket with Access support so we can give you a hand! You can use the quick link below:

• Contact Atlassian Access support 

We look forward to hearing from you!

Shannon

Atlassian Cloud Support