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Hello I am a site admin and would like to change the email address of one of our user.
1 answer
1 accepted
Welcome to Atlassian Community!
For Server, please follow the below steps:
Jira
Login as Jira admin/site admin, navigate to Cogwheel-> User management--> Users and select the user where you u can see the Actions option under which you can edit details(Email).
Confluence:
Login as Confluence admin , navigate to Cogwheel-> User management--> Users -->edit details .
For cloud :
An admin can impersonate a user in Jira, they can't change user details because they're not the owner of the account.
The user themselves will need to log into https://id.atlassian.com and hit the "change email" on their profile.
Please refer the link for the same:
https://confluence.atlassian.com/hipchatkb/how-do-i-change-my-email-address-831757603.html?_ga=2.249727430.1343996706.1574929498-1372120514.1552382236
Hope the information helps.
--Ravya
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