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Hello I am a site admin and would like to change the email address of one of our user.

I am a site admin and would like to change the email address of jira and confluence account of a user. His consultancy email address was connected but now the company has changed. How do I change his email adress.

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Answer accepted

Hi @Venkatesh Sathyanarayan ,

Welcome to Atlassian Community!

For Server, please follow the below steps:

Login as Jira admin/site admin, navigate to Cogwheel-> User management--> Users and select the user where you u can see the Actions option under which you can edit details(Email).


Login as Confluence admin , navigate to Cogwheel-> User management--> Users -->edit details .


For cloud :

An admin can impersonate a user in Jira, they can't change user details because they're not the owner of the account.

The user themselves will need to log into and hit the "change email" on their profile.

Please refer the link for the same:

Hope the information helps.


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