Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Hello I am a site admin and would like to change the email address of one of our user.

Venkatesh Sathyanarayan November 28, 2019

I am a site admin and would like to change the email address of jira and confluence account of a user. His consultancy email address was connected but now the company has changed. How do I change his email adress.

1 answer

1 accepted

1 vote
Answer accepted
Ravya Mutyala {Appfire}
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 28, 2019

Hi @Venkatesh Sathyanarayan ,

Welcome to Atlassian Community!

For Server, please follow the below steps:

Login as Jira admin/site admin, navigate to Cogwheel-> User management--> Users and select the user where you u can see the Actions option under which you can edit details(Email).


Login as Confluence admin , navigate to Cogwheel-> User management--> Users -->edit details .


For cloud :

An admin can impersonate a user in Jira, they can't change user details because they're not the owner of the account.

The user themselves will need to log into and hit the "change email" on their profile.

Please refer the link for the same:

Hope the information helps.


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events