Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Hello I am a site admin and would like to change the email address of one of our user.

I am a site admin and would like to change the email address of jira and confluence account of a user. His consultancy email address was connected but now the company has changed. How do I change his email adress.

1 answer

1 accepted

Hi @Venkatesh Sathyanarayan ,

Welcome to Atlassian Community!

For Server, please follow the below steps:

Jira
Login as Jira admin/site admin, navigate to Cogwheel-> User management--> Users and select the user where you u can see the Actions option under which you can edit details(Email).

2019-11-28_20-10-05.png

Confluence:
Login as Confluence admin , navigate to Cogwheel-> User management--> Users -->edit details .
2019-11-28_20-10-57.png

 

For cloud :

An admin can impersonate a user in Jira, they can't change user details because they're not the owner of the account.

The user themselves will need to log into https://id.atlassian.com and hit the "change email" on their profile.

Please refer the link for the same:
https://confluence.atlassian.com/hipchatkb/how-do-i-change-my-email-address-831757603.html?_ga=2.249727430.1343996706.1574929498-1372120514.1552382236

Hope the information helps.

--Ravya

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

109 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you