Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

External 3rd Party Account Access


I need to provide access to a single user from a 3rd party. I am using Okta to provide MFA functionality, but i am being told that i need to claim the entire domain of the 3rd party by adding a txt file to there DNS registration. 

Surely this can't be the case, I just want to enable the features provided by Okta to login to Confluence.   

I must be misunderstanding?

1 answer

0 votes

Hello Tom,

Welcome to Atlassian Community!

In order for users to be able to login to Confluence using an Identity provider or just to use two-step verification, it will be necessary to prove that you own the domain.

It’s not possible to apply any security policies if the domain is not verified.

For more details, please check the documentation below:

If you have any other questions regarding this matter, please let us know.

Kind regards,

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,160 views 4 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you