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Expected down time

Tom King
Tom King May 27, 2020

Hey folks, 
I am working on getting our Atlassian account behind Okta and I was wondering what the expected downtime would be for around 100 users? 
Thanks! 

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Dave Meyer
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 31, 2020

Hi @Tom King ,

There's no downtime when you enable SAML SSO. As soon as it's enabled, new logins will automatically start being delegated to your SSO provider.

Two things we recommend before enabling SSO:

1. Ensure you have an account that is an administrator for your Atlassian organization that is not on one of the domains you have verified. That way, if there is a problem with your SAML configuration, you can still log back in to your organization to fix it.

2. Make sure you notify your users before enabling SSO :)

Regards,

Dave

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