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Enforce SSO and can't login anymore

Hi Atlassian Support Team, 
Unfortunately I can't login anymore. I've configured SSO with Azure Active Directory but now I can't login anymore to the Admin Portal. 
I get the message: 

This page can’t be found

No webpage was found for the web address:

Can you please help me?

2 answers

Check if the correct URL is set in the correct field, I mixed up Entity ID and SSO URL, picture shows the correct setup




That's true. In my case, these values were mixed. Now I don't get the 404 error but the login does not work yet. I'm doing some tests and get back to you.

Now I get a different error:

access denied Invalid+thumbprint


0 votes
Pedram Mireftekhari
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Aug 30, 2022

Probably the configuration connecting to the Azure AD was done wrong. Do you have an internal Jira account to log in?


I'm having this same issue and everything looks ok. Actually it works without enabling "enforce SSO".

Any idea?


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