Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Does Azure SSO work with Jira Service Desk Cloud?


How do I set up SSO for customers via Azure?  Can I create atlassian accounts automatically via SCIM and then have the SSO via Azure AD?

1 answer

0 votes
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 11, 2021

Hi John,

Jira Service Desk Cloud does support SAML SSO, through provides such as Azure AD. This is done via Atlassian Access.

Question for you though - are your customers internal or external? That is, do your customers share the same domain as your company, or do they have their own domains, as they're different businesses.

If it's the former, same domain, then you're in luck, once you've configured your team to work with SSO, it will work for everyone else on your domain.

If the latter, then unfortunately it SSO won't work. Atlassian Access only allows SSO for domains that you control.

Cheers, Jimmy

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events