Currently people within our organisation are using a free license for Trello with their company email address. Besides those free licenses, we are using payed licenses for Jira.
We want to connect Atlassian with our own Azure Active Directory, specifically for Jira users. When connecting our domain via Atlassian Access, people with a free Trello license were connected too (because they are using their company email address for Trello).
In which way do we have the possibility to disable those free Trello-accounts and let colleagues stop using Trello with their company email address.
I hope to hear from you!
Hi @Joost Miljoen ,
you can disable those users in the Directory -> Managed Accounts menu on admin.atlassian.com : in Product Access choose "Trello" and click on each user having access to Trello to deactivate their profile.
This will also prevent these users from using their work email address in the future to sign up for Trello.
For other users, have a look at Atlassian documentation : https://confluence.atlassian.com/cloud/blog/2020/02/managing-trello-accounts-from-your-organization specifically the "Preventing users from signing up for Trello in the future" part.
Let me know if this helps,
Hi @Alexis Robert ,
Thank you for your reply, very helpful! At the moment we don't use Atlassian Access, because we want to disable those Trello-accounts beforehand. To prevent paying for a Atlassian Access license from people using Trello. This means that the Trello-accounts are not managed, right? After deleting/deactivating those Trello-accounts we want to use Atlassian Access only for our Jira users.
Is it possible to disable those accounts without having Atlassian Acces activated? Or do we have to activate (and pay) Atlassian Access before we can disable their Trello accounts?
And as an addition to this; we have colleagues that are using Trello as well as Jira. The URL you mentioned says that it is not possible to disable Trello, while keeping Jira activated for them. Do you think this will change?
Hi @Joost Miljoen ,
you can do the domain verification and manage accounts even without Atlassian Access : https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/
For your colleagues who have Trello and Jira, they will count only once on your Atlassian Access bill : no need for. them to disable their Trello account.