Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

De-activate account

Katlyn Cooper
Katlyn Cooper Apr 28, 2021

I want to de-activate my Atlassian account without de-activating my trello account. Is this possible? I don't want to be charged after my atlassian trial is up.

 

Answer
Watch
Like Be the first to like this
306 views

1 answer

0 votes
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Apr 28, 2021

@Katlyn Cooper Welcome to the community.

You do not need to deactivate your Atlassian account.  You can just go into your account and change your plan to free.  You can change the plan by going to settings > billing > manage.  

View More Comments
Katlyn Cooper
Katlyn Cooper Apr 29, 2021

Thanks @Brant Schroeder 

Any idea where I can find Settings > Billing >Manage? I see Profile & Visibility, Email, Security, Account Preferences, Connected Apps, and Products. Under none of these have I been able to find anything related to BIlling. 

Does Atlassian have a support line? 

Like
Brant Schroeder
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Apr 29, 2021

@Katlyn Cooper 

You need to select the product you want to change the billing on.  Once you are in the product they in the upper right hand corner you will see settings then billing and you can manage it there.  You will need to do that for all the products that you have a free trail on. 

Like
Reply

Suggest an answer

Log in or Sign up to answer
Identity Manager
Atlassian Access
DEPLOYMENT TYPE
CLOUD
TAGS
AUG Leaders

Atlassian Community Events

See all events