I am an adminstrator user and I would like to create in the Atlassian an organzation in order to do a domain verification.
According to the Atlassian cloud support, I should do following :
To create an organization:
When I am in the administration menu and search in the menu for Organizations & Security, I can only see Security. I am not able to select Organization. I can only see Security - not Organizations.
Can somebody explain me how I could see and select the option Organization?
If you can't see the option to create an organization, probably you already created one, so please click on Security and you will be redirected to admin.atlassian.com. On this URL you will see all the organizations that you are an admin and then you can verify a domain.
Please, let us know if you can see the organization through admin.atlassian.com.
Thank you for your feedback. I have succeeded to create an organization and I also succeeded to verify my domain 'e-llis.com' (Verification Type = DNS) in my organization.
Now when I go in the Jira Service Desk to my project > project settings > Summary > Notifications and change there the default email address firstname.lastname@example.org to email@example.com and select 'Update' then I get error message : 'DKIM validation failed for this domain'.
Do you know what I have to do in order to that atlassian can send email on behalf op firstname.lastname@example.org?
Note : the email@example.com mail address is also mentioned in my organization in the managed accounts.
Now that the domain is verified, you must follow the steps provided in the documentation below in order to change the project email:
Please, give a try and let us know how it goes.
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