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Como adicionar um usuário? Edited

Quando tento cadastrar mais de dois usuários na minha conta, recebo a mensagem "Algo deu errado". Como proceder?

1 answer

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Olá @Convênio DGIE,

Obrigada por entrar em contato com o Atlassian Community!

Verifiquei os detalhes do seu site e você está usando Jira Software e Confluence gratuíto que tem o limite de 10 usuários cada. 

O Jira Software já possui 10 usuários e por esse motivo não é possível adicionar mais. 

Caso tenha algum usuário que não esteja mais utilizando o Jira ou Confluence, remova eles dos grupos jira-software-users e confluence-users ou delete eles do site, dessa forma irá liberar licenças para você adicionar mais usuários. Digo isso pois verifiquei que vários usuários não utilizaram o Jira/Confluence nos últimos 30 dias.

Caso tenha mais alguma dúvida, por favor, nos informe.

Atenciosamente,
Angélica 

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