Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,366,514
Community Members
 
Community Events
168
Community Groups

Cleaning account best practises

Edited

we have acquired numerous accounts as a result of claiming them after the domain claims. A lot of those accounts do not have access to any products or just have Trello access. I have deactivated accounts of past employees and current employees that do not currently need Atlassian access. Some of those accounts will be migrated into the example.site .atlassian.net but some will not. What is the best approach to clean these accounts up? 

1 answer

0 votes

Hi Baris,

The best practice to manage you user account lifecycle is to setup SCIM synchronization with your Identity provider. This automatically de-activates within Atlassian the accounts you deactivate within your identity provider. 

We do not recommend deactivating accounts of your active employees even if they do not have access to the site you manage. They might have access to Atlassian sites or products not managed by you which may be critical to get their work done. A user uses the same account to access all Atlassian products.

 

Thanks,

Narmada Jayasankar

Product Manager, Atlassian Access

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
TAGS

Atlassian Community Events