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Change organization admin

DH September 2, 2020

I'm an Org Admin on a free tier.

There is no navigation as mentioned above:

  admin.atlassian.com > Settings > Administrators > Add administrators

That navigation doesn't exist.

...and there is no "Click Twice" method to get to a page that allows me to add another Org Admin.

 

Does anyone have a real solution for this?

Do I have to have Support do it?

 

Thank you.

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2020

Hello DH,

Thank you for reaching out to Atlassian Community!

When you go to admin.atlassian.com you will see a list of organizations where you are an administrator.

Once you click on the desired one, on the top you will see the Settings where you can find the Administrators. 

Screen Shot 2020-08-26 at 15.11.12.png

With the recent changes in Jira, you can also find this option going directly to Cog icon > User management.

Screen Shot 2020-08-26 at 17.39.25.png

Feel free to share a screenshot with us of what you see when you go to admin.atlassian.com or user management, just make sure to hide private information.

Regards,
Angélica

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