Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,458
Community Members
 
Community Events
176
Community Groups

Can't verify domain using Cloudflare DNS

I've verified that the TXT record for atlassian-domain-verification is present with TTL 86400 for my domain, which has its DNS at CloudFlare.  It's been there for over a week.

The record shows at https://www.whatsmydns.net/#TXT/atlassian-domain-verification.16w.co

But the domain still won't verify.  Because I'm using this domain for a SaaS that I don't have FTP access to, uploading the https file isn't an option.

Any ideas for getting this to validate?

1 answer

1 accepted

1 vote
Answer accepted
Daniel Eads Atlassian Team Apr 09, 2019

Hey Skip, welcome to the Atlassian Community!

Taking a look at your verification TXT record, I can see there's a misconfiguration based on what the validation is looking for. Looks like you've got the validation key set as a TXT record on a subdomain. The validation tool is looking for the validation record at the primary domain.

In Cloudflare, you'd create the TXT record with the symbol as the "Name" field:

Then the full record provided in the Atlassian admin panel will go in the "Value" field in Cloudflare:

atlassian-domain-verification=3j3XWJrC17tmxr8pArIzxpYMlp+z9HNhqzqaYCCKpSbkQSapwZIGRyqUlO3IhLDk

Once that new TXT record is in place (on the primary domain itself, using @ as the Name), the validation should pass!

Cheers,
Daniel

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events