Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Can't verify domain using Cloudflare DNS

I've verified that the TXT record for atlassian-domain-verification is present with TTL 86400 for my domain, which has its DNS at CloudFlare.  It's been there for over a week.

The record shows at

But the domain still won't verify.  Because I'm using this domain for a SaaS that I don't have FTP access to, uploading the https file isn't an option.

Any ideas for getting this to validate?

1 answer

1 accepted

1 vote
Answer accepted
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Apr 09, 2019

Hey Skip, welcome to the Atlassian Community!

Taking a look at your verification TXT record, I can see there's a misconfiguration based on what the validation is looking for. Looks like you've got the validation key set as a TXT record on a subdomain. The validation tool is looking for the validation record at the primary domain.

In Cloudflare, you'd create the TXT record with the symbol as the "Name" field:

Then the full record provided in the Atlassian admin panel will go in the "Value" field in Cloudflare:


Once that new TXT record is in place (on the primary domain itself, using @ as the Name), the validation should pass!


Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events