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Can't Login. Had to create a new account to create this message

Phillip Roberts
Phillip Roberts Sep 20, 2021

I can't login, its my own fault, I screwed up SAML. 

 

There doesn't seem to be a way to recover the account, and because I can't log in I can't file any support tickets. Kind of ridiculous honestly. 

 

How do I proceed? 

 

Thanks! 

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Phillip Roberts
Phillip Roberts Sep 21, 2021 • edited

I am honestly disappointed at how bad Atlassian Support has gotten. I have a ticket open and they are refusing to help because some of my products are on the free plan (I hadn't had the chance to upgrade them yet, and at this point, I am not sure I am going to) 

 

It might be time to find alternate solutions. This is really ridiculous. 

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