Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Can an admin clear an active session for a user?

As an admin is there a way to clear a user's active session and force them to log back in, without revoking their access?

We can easily clear the SSO session, but that doesn't push to Atlassian's session and the user remains logged in.

1 answer

0 votes
Riley Venable (Atlas Bench)
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 04, 2023

Yes, as an admin, you can clear a user's active session and force them to log back in without revoking their access. To clear a user's active session, you can follow these steps:

1. Navigate to the "People" section in the Atlassian administration console.

2. Find the user whose session you want to clear and click on their name.

3. In the user details page, scroll down to the "Sessions" section.

4. Click the "Clear" button next to the session you want to end.

5. A pop-up window will appear, asking you to confirm that you want to end the user's session. Click "End session" to confirm. Once you have cleared the user's session, they will be logged out of all Atlassian products and will need to log back in to access them. It is important to note that clearing a user's session will not revoke their access; they will still be able to access the products they have been granted access to.

Thank you. This is what I was looking for, but I'm not seeing "People" in our admin console.

In the Directory we can clear the recent devices individually, and in "Users" under Products we can revoke access and manage groups and roles.

Neither of the locations I referenced include a "Sessions" section with a "Clear" button. The closest being the "Recent Devices" with individual devices and tokens listed. Is this the section you were referring to?

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events