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Can I disable the "welcome" email sent when you connect Atlassian Access? Edited

We already "manage" our user's accounts.  We were already using G Suite SSO. We already provisioned users with the previous provisioning tools prior to Atlassian Access.  We do not want our users receiving a mass email spamming that we now "manage" their account.   It will simply cause confusion among our users. 

 

edit: i think this was added in the wrong community section :(    Can't seem to move it. 

1 answer

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1 vote
Answer accepted

Hello Rosa,

Thanks for reaching out to Atlassian Community!

When a domain is claimed on an Organization, users will receive a notification informing that the administrator manages their Atlassian account and they won't be able to change their email address or full name. 

Currently, it's not possible to disable this notification. There is a feature request suggesting the implementation of such ability:

Please, click on vote and watch to receive notifications about the feature.

Regards,
Angélica

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