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Bulk Update Email Addresses for Managed Accounts in Jira Cloud

I am having a difficult time figuring out how to change/update my user's email addresses to match our new email-naming scheme.

We changed our business emails and I am looking to update our Jira logins to match the business email change as well. Right now, I have everything setup via Managed Accounts for the previous domain (@example1.com) but I want to see if it's possible to bulk change everyone's email accounts to @example2.com while retaining all other information. (so that my people don't have to worry about remembering multiple email addresses to login with across different softwares).

Is this doable?

1 answer

I am also looking for a solution to this problem.

Company has changed domains.  All user accounts are tied to old domain.
Both Jira licensed and Jira Service Desk customers.

It would be fairly ridiculous to not account for company domain name changes.

Would this be resolved by connecting via SAML, available with "atlassian access"?
https://confluence.atlassian.com/cloud/saml-single-sign-on-943953302.html

According to this - you have to use a verified API to manage these accounts - https://developer.atlassian.com/cloud/admin/about/

I'm contemplating signing up for the Atlassian Access subscription, so here's hoping that it will allow for an easy change. (I really don't want to have to deal with manually updating ~300 users)

Like Pierce Radtke likes this

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