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We are looking at implementing SSO via Atlassian Access -> Azure AD SAML for all the users.
We are currently using Jira Core / Jira Software and Trello.
The one question raised is what happens if the SSO link goes down, can we resort to non SSO authentication?
Doing a test, it appears to automatically redirect you to the SSO without having an option of doing the non SSO method?
Any help is appreciated.
Hi @RMA ,
A couple points I would make in response to your question:
Hope this helps.
On point 3, would we need an account that is not SSO enabled to be able to log in?
So it should not be part of our normal domain? Like a personal email address?
This is if the session cookie expires and somehow the connection between the Azure AD and Atlassian Access fails.
@RMA yes, we recommend this as a precaution. Usually not because we are worried about the SAML connection failing, but we do see people make mistakes during the initial SAML configuration setup and end up locked out. So it's a good idea no matter what :)