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Atlassian admin

Hi there,


I seem to be listed as an admin everywhere I can see but I try to do certain things and get denied and told to ask my admin for access, what am I missing in the set up?


Example: Got an email from Atlassian about trial ending and click here to enter billing info. I clicked and said denied, need to see an admin. But if I go into jira I can hit the cogwheel and go to billing and enter billing info. Capture2.PNG


Why is the email and delete issue saying see admin when I am an admin?



1 answer

0 votes
Huwen Arnone
Solutions Partner
Solution Partners provide consulting, sales, and technical services on Atlassian products.
Aug 20, 2021

Hi @Sean Bagan 

I can see this usually related to an issue associated with the same person having multiple accounts.

If you cannot solve it by yourself, I would recommend getting in touch with Atlassian itself.

I hope this was useful for you. Regards!

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