Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Atlassian admin

Hi there,


I seem to be listed as an admin everywhere I can see but I try to do certain things and get denied and told to ask my admin for access, what am I missing in the set up?


Example: Got an email from Atlassian about trial ending and click here to enter billing info. I clicked and said denied, need to see an admin. But if I go into jira I can hit the cogwheel and go to billing and enter billing info. Capture2.PNG


Why is the email and delete issue saying see admin when I am an admin?



1 answer

0 votes

Hi @Sean Bagan 

I can see this usually related to an issue associated with the same person having multiple accounts.

If you cannot solve it by yourself, I would recommend getting in touch with Atlassian itself.

I hope this was useful for you. Regards!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

115 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you