Hi all,
maybe you can help me:
I have migrated 2 Organisation:
- Orga A and Orga B
- Orga A has Atlassian in place.
- Login to atlassian is done via SSO.
I want to connect users from Orga B to Atlassian Access as well.
I have successfully verified the B-Domain and claimed their users.
- SSO login to Orga A works
- SSO login to Orga B does not work
However when trying to access the Orga-B via Atlassian-SSO the login does not work:
https://id.atlassian.com/login/callback?error=unauthorized&error_description=authentication-policy-strategy-mismatch%3FcurrentConnection%xxxxxxxxx%26policyConnection%3Dnull&state=https%3A%2F%2Fstart.atlassian.com%2F
Due to the URL Error I thought this might be related to "recently" released feature "Authentication policies" atlassian released end of last year (https://support.atlassian.com/security-and-access-policies/docs/understand-authentication-policies/)
Keep in mind OrgaA has been created before October2020 and OrgaB just recently
In general the SAML connection between our IDP and Atlassian works:
When updating e.g. the Email addr in the IDP for a user in OrgaB the Email addr will indeed be updated in the user management.
thanks in advance for your help
Felix
