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Atlassian Access for sub-set of users

Casey Daniell February 7, 2020

We are looking at using the Jira / Confluence Cloud and wanted to use SAML to protect our this particular cloud instance, so we signed up for Access. The cloud instance is for a small *subset* of all our users. It looks like from reading, I need to pull in all users, not simply the one Okta Group that I want to have authenticate with Jira / Confluence Cloud.


So far I have:

  • Verified ownership of my domain
  • Configured Okta and Access with a directory 


I have not:

  • Claimed accounts in Access


My concern is we have many teams using a email address that we *don't* want to manage and these teams are using other Atlassian Cloud products. 

If I claim the accounts are those users now required to use Access and I have to pay for and control their acces? I don't want to get charged $3 / user / month for these other users if they are now in Access.

2 answers

0 votes
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 23, 2022

Hi @Casey Daniell , Atlassian Access has a multiple authentication policies feature that allows you to pull subsets of users into different policies, including a non-billable one that will be excluded from the Atlassian Access coverage. Here's additional documentation that may be helpful: Does this help?

0 votes
Ryan Gibbons January 11, 2022

Why has this not been answered?



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