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Atlassian Access for sub-set of users

We are looking at using the Jira / Confluence Cloud and wanted to use SAML to protect our this particular cloud instance, so we signed up for Access. The cloud instance is for a small *subset* of all our users. It looks like from reading https://confluence.atlassian.com/cloud/user-provisioning-959305316.html, I need to pull in all users, not simply the one Okta Group that I want to have authenticate with Jira / Confluence Cloud.

 

So far I have:

  • Verified ownership of my domain
  • Configured Okta and Access with a directory 

 

I have not:

  • Claimed accounts in Access

 

My concern is we have many teams using a @Foo.com email address that we *don't* want to manage and these teams are using other Atlassian Cloud products. 

If I claim the @Foo.com accounts are those users now required to use Access and I have to pay for and control their acces? I don't want to get charged $3 / user / month for these other users if they are now in Access.

2 answers

0 votes
Sandy Atlassian Team Mar 23, 2022

Hi @Casey Daniell , Atlassian Access has a multiple authentication policies feature that allows you to pull subsets of users into different policies, including a non-billable one that will be excluded from the Atlassian Access coverage. Here's additional documentation that may be helpful: https://support.atlassian.com/security-and-access-policies/docs/understand-authentication-policies/#What-is-a-nonbillable-policy Does this help?

Why has this not been answered?

 

@Sandy 

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