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Atlassian Access - Sync from AD specific group AND auto disable

Good day,

We are using Atlassian cloud.

We are using Atlassian Access. We want to sync users from AAD (Azure AD) but only which belongs to specif group. But we also want that if user is disabled in AAD - it would also be disabled in Atlassian.

We have successfully configured sync from specific AAD group. but how to make automatic disable?

1 answer

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Answer accepted
Jimmy Seddon Community Leader Sep 23, 2019

Hi @Martynas Ramanauskas,

We are also using Atlassian Access with Azure AD.  I'm pretty sure this is 100% handled on the AD side of things and it just works when user provisioning has been setup correctly.  Our IT team manages our Azure Active directory and they set it up with a specific set of groups to share with Atlassian Access.  We recently had a user leave the company and there was nothing I was required to do as their account was disabled as soon as our IT team disabled the account in AD.

If this isn't happening for you, what you may want to try doing is disabling the sync on the Azure AD side of things and restarting it again, per the troubleshooting steps outlined here:

I hope that helps!


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