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We have been trying to provide documentation for our users for a cloud based product we have developed, currently deployed and running in Azure environment.

The application has 500+ registered users and we have our own IAM as a service in Azure to authenticate / authorise the user.

The space we created in Confluence has 5 team members which I'm assuming will have write access, these 5 members will document the product and publish the work under confluence.

The issue we have is the document should only be accessed by our registered 100+ users of the product and they are growing in numbers.

With regards to SSO integration I have checked that we have to get Atlassian Access Subscription.

Does that mean all our 500+ users will require Atlassian Access Subscription as well?

Thank you!


1 answer

0 votes

Hello @Shajahan Ansari,

Welcome to Atlassian Community!

Atlassian access is billed differently from other products. 

How are you billed for Atlassian Access? 

Atlassian Access uses a different billing model from other Atlassian cloud products. Atlassian Access is billed per organization. You will only pay once per each unique billable user in your organization, regardless of the number of Atlassian cloud products or sites they have access to. Only users who have access to a product supported by Atlassian Access will count towards your bill. 

If all 500+ have Confluence access and they will be managed using Atlassian access, each user will be billed.

Kind regards,

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