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Are We Able To Disable Users From Requesting Access Through The Site?

I have enabled the feature "Only Invited Users Can Join" but I still do not want users to be able to send an email requesting access. Is this possible?

Invited Users.jpg

1 answer

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Answer accepted
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Sep 20, 2019

Hi Darlene,

Currently, it's not possible to disable this feature. Also, the option to request access is only available for internal users to request access for products that they don't have access to.

We have a feature request suggesting improvements for Request access:

Please, click on vote and watch to receive updates about the feature.


Thank you as I thought I was missing documentation somewhere!!!

Like Angélica Luz likes this

Update from the feature request linked above, to make it easier: Apparently it's under development/testing, and can be enabled through support. Official release planned for ~april.



Kieren added a comment - 10/Jan/2023 3:53 AM

Hi Everyone,

A quick update on this ticket:

We've built a setting to turn off all Access Requests

It's currently in Beta and needs to be enabled via a Support Request.

Full roll out of this feature will be delayed until ~April, as we're waiting on some additional UI work to be completed in a few products.


Renato, does that setting disable *all* access requests?

It appears to block invites, but does not prevent users from requesting access for themselves.

Hey Andrew, I guess you're correct on the interpretation. I thought it blocked all, but from the description it blocks only existing users requesting access for new users.

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