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Are Confluence guest user billable in Atlassian Access?


I'm reading up on single space Confluence guests (, currently in beta) and I had a question related to Access billing for guest users.

If I have a managed user who is synced via an external directory that only needs access to a single space in Confluence (and does not have access to any other products in my organization) and I convert them to single space guest will I still be billed for this user in Access? My understanding is that users who do not have access to any products are not billable in Access:

My question is: Does Confluence guest access count as product access for Access billing purposes? (or is there an aspect of this that I might be missing?). Wondering if anyone has come across this yet or been able to test it?


Many thanks,

1 answer

1 vote
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2022

Have a look at this KB, Invite guests for external collaboration.

Guests are free, but you can only have 5 guests per paid user, but the total number cannot exceed the current user limit.

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