Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Access using multiple directories or account types

I don't do a lot of work with Atlassian Access beyond configuring a directory and testing the right users and groups etc are appearing in the applications, and I can't find a simple answer in the documentation.

The scenario is that we've got our internal users in our corporate directory (say AD), accessed via Access and on a verified domain, which is working fine.  We want to invite external users in, without adding them into our internal directory.

I know we could easily add a second verified domain, but could that use a separate directory?  Or, better, could we use Access to grant access to Atlassian accounts (Which we wouldn't own)


1 answer

1 accepted

0 votes
Answer accepted
Dave Meyer Atlassian Team Oct 25, 2020

Hey @Nic Brough _Adaptavist_ ,

The organization-level directory in currently only includes managed accounts (accounts on domains you have claimed). You can still invite external users directly to individual Jira and Confluence sites.

We're currently working on two areas that are relevant to your question:

1. Adding support for both syncing external users that are present in a connected external directory, this will allow you to use user provisioning to grant access to external users, even if you cannot enforce security policies on them.

2. We are implementing a fully integrated org-level directory that shows both internal and external users from all linked sites. (I think this, combined with the inviting external users directly to each site functionality, is your desired state)




Thanks Dave!

You're right on what we're aiming for, option 2 is indeed the ideal scenario, and 1 would be better than what we have now.  But knowing that we can do it "by claimed domain" and by "individual invite" is good enough to get us started.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

We're launching improved navigation for admins

Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...

923 views 1 10
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you