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AAD SSO Match incoming mail/username to another mail attribute

Christopher Capito
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Apr 06, 2023



I am currently working on a JIRA integration with Azure AAD. I have an issue with users from an external company (cross-tenant-collab) and provisioning / logging them into our JIRA.


The issue is as follows:

1. The user logs in via the "Microsoft" SSO. The authentication happens on their home tenant. They log in with a shorthand adress like "" 


This means their username is "" - However, they never use this mail anywhere, so I would need to provision them to JIRA with their long mail adress ""


However, when they log in and complete their company auth flow, it shows "logged in as" , which of course means they can not access the page.

Is it possible to take this shorthand mail/username and replace the claim with the long mail attribute? 



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