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Unable to change my profile 'E-Mail' to an already existing 'E-Mail'

Rolf Lader
Rolf Lader December 9, 2020

Hello Community

I would like to change the 'E-Mail' of an account which I have created for my enterprise work. After leaving this company I would like to merge this enterprise account with my private account but it isn't possible.

Can you please explain how this could be done?

Best regards, Rolf

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Prince Nyeche
Prince Nyeche
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December 10, 2020

Hi @Rolf Lader 

It isn't possible to merge Atlassian account right now - see ID-240 . However it is possible to perform a swap of Atlassian account following this guide. 

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Rolf Lader
Rolf Lader December 10, 2020

Hello @Prince Nyeche 

Thanks for your immediate answer. I have attached myself as a voter as well as watcher.

Best regards, Rolf

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