unable to add user to site

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September 15, 2023

I've been trying to add a user to site for the past two days, and whenever I do so, I get an error message in a red dialog at the bottom left of the page that says "Something went wrong. We can't add anyone right now." accompanied by a "Contact Support" button. Is this a known issue?  Is there a workaround or fix?



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1 vote
Nir Nikolaevsky
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 13, 2023

Hi @Joseph.LoPilato, there's a bug we're working on right now that's preventing new workspaces from inviting users. I'm checking with our dev to see if your workspace is also impacted. 

Has this been resolved or still an ongoing issue for you?

In the meantime if you still have trouble adding users could you check the share settings with your admin to make sure nothing has changed recently.

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