How to use Atlas in Jira cloud instance

[Pasam Venkateshwarrao]

Hi Team,

i have installed the Atlas for Jira cloud plugin but it is not showing in the jira cloud instance.can anyone suggest how to use this plugin in jira cloud instance

[Niraj Patil]

Hi, @Pasam Venkateshwarrao

@Jan-Hendrik Spieth is correct (thank you, Jan-Hendrik!) about the 1 to 1 relationship between an Atlas project and Jira epic and the ability to sync the epic and project dates. 

When you connect the Atlas project and Jira epic, you'll be able to see the connected project's details in the 'Share updates about this work' field in your Jira epic, including the project’s name, status, latest update, and overview.

[Jan-Hendrik Spieth]

@Pasam Venkateshwarraois product access configured correctly?

Admin > Products > Your Site > Product Access > Atlas > Manage product access

[Pasam Venkateshwarrao]

Hi @Jan-Hendrik Spieth 

thanks for the information 

My question is how to use the Atlass for Jira cloud  in the Jira cloud instance,No documention provided by Atlas team.

How to configure the Atlas in Jira projects.

[Jan-Hendrik Spieth]

Got you wrong then. Not sure were things are failing for you, but just trying to help:

Do you see something like this in your epics' issue sidebar?

These posts imho "document" the integration quite ok, imho:

• https://community.atlassian.com/t5/Atlas-Group-articles/The-relationship-between-Atlas-and-Jira-explained/ba-p/1685737 
• https://intercom.help/atlas-by-atlassian/en/articles/6474633-connect-your-atlas-projects-to-jira-epics 

Maybe there something in there that helps you get unstuck :-)

[Pasam Venkateshwarrao]

Hi @Jan-Hendrik Spieth 

As my understanding we need to create a new project in Atlas and then link the Jira Epics in the linked issues field on Atlas Project.

we need to use both jira cloud and Atlas in same manner.

[Jan-Hendrik Spieth]

Yes, you got that right, @Pasam Venkateshwarrao .

The intended connection between Jira and Atlas is a 1-to-1 relation of a Jira Epic and an Atlas project. Optionally, you can then also sync the epic's and the project's dates.

You can also track an Atlas project's work in another issue type, though. It's then just not visible in Jira. There's some discussion about this here in the community, because quite often, people would want a 1-to-many relation.

[Kendall Totten]

I feel like I must be misunderstanding something, 

> we need to create a new project in Atlas and then link the Jira Epics in the linked issues field on Atlas Project.

So we would literally have double the work? For every epic that exists in Jira we have to manually create a companion epic in Atlas? That is a deal-breaker.

[Jan-Hendrik Spieth]

@Kendall TottenI wouldn't say it's double the work.

There is some overhead, yes. But you can sync name and dates with the epic, and also, what you do with the Jira epic (work) and what you do with the Atlas project (talk about it) is different things, I think.

But sure: when you look at just the content creator side, using Atlas adds some effort.

The benefit is on the consumer side: reading through a bunch of subscribed topics in Atlas and giving likes or other forms of feedback is, in my experience, a lot quicker and easier than looking through epics, possibly spread across several projects (if you even have access).