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No longer receiving update reminders nor digest emails

Patrick McAndrew April 29, 2024

Atlas did not send out the last 2 update reminders nor digest emails to me and my team. Did not send via email nor slack integration which we have enabled. Does not look to be a setting issue as we have validated all available settings, but rather a bug?

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Nicole Schwartz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 2, 2024

Hi @Patrick McAndrew, thanks a lot for reaching out about this! Could you please confirm if you've now received it? 

Patrick McAndrew May 3, 2024

Yes confirmed received early on May 1. Thank you! Excited for the coming changes, is it possible to gain early access there? 

Nicole Schwartz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 5, 2024

Thanks for confirming @Patrick McAndrew!

Great to hear you're excited for Platform Experiences! Over the coming months we’ll gradually be rolling out Platform Experiences to all Atlassian customers. If you aren’t an Atlas customer already you can still access Platform experiences, now in beta, via our early access program. To read more about the program check out our guide here: https://support.atlassian.com/platform-experiences/docs/participating-in-the-platform-experiences-early-access-program/

Carlos Garcia Navarro
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 4, 2024

Hi  @Patrick McAndrew ! Do you know why the updates were not being received?

Patrick McAndrew May 5, 2024

Unclear, but working now. Possible bug that's been resolved for us.

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