No longer receiving update reminders nor digest emails

[Patrick McAndrew]

Atlas did not send out the last 2 update reminders nor digest emails to me and my team. Did not send via email nor slack integration which we have enabled. Does not look to be a setting issue as we have validated all available settings, but rather a bug?

[Nicole Schwartz]

Hi @Patrick McAndrew, thanks a lot for reaching out about this! Could you please confirm if you've now received it? 

[Patrick McAndrew]

Yes confirmed received early on May 1. Thank you! Excited for the coming changes, is it possible to gain early access there? 

[Nicole Schwartz]

Thanks for confirming @Patrick McAndrew!

Great to hear you're excited for Platform Experiences! Over the coming months we’ll gradually be rolling out Platform Experiences to all Atlassian customers. If you aren’t an Atlas customer already you can still access Platform experiences, now in beta, via our early access program. To read more about the program check out our guide here: https://support.atlassian.com/platform-experiences/docs/participating-in-the-platform-experiences-early-access-program/

[Carlos Garcia Navarro]

Hi  @Patrick McAndrew ! Do you know why the updates were not being received?

[Patrick McAndrew]

Unclear, but working now. Possible bug that's been resolved for us.