Jira ticket created from Slack workflow is poorly formatted

[Leah Lenehan]

I am using the the workflow that allows me to create a Jira ticket through Slack. However when this ticket is created , the text within the ticket is poorly formatted i.e. there is a lack of spaces between line entries on the form.

For example, I would fill out the lines on the form:

Type of request: Data analytics

Priority level of request: Urgent 

However on the ticket description, these will appear as 'Data analyticsUrgent'

If I use emojis beside the questions in the form , these will also appear in the jira ticket i.e. '

:white_circle:Data analytics :ok_hand:Urgent'

Please can you help me with this?

[Ian Winter]

Not an answer I'm afraid, but, I have the same issue. I've got a slack workflow posting via jira cloud plugin however no matter what formatting I try it just turns up as plain text!

Even *bold* won't render.

[Kalpana Chinnappan]

Same here, bold text does not render. Text formatting in general does not work when adding a Jira issue description via the Jira Cloud Slack workflow step.