Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


How to make an issue reporter a hyperlink text in Jira Automation for Slack message


As the title suggest, I am looking to make, {{issue.reporter.displayName}}, a hyperlink that I am using to redirect here,{{issue.toURL}}.So that when a message comes through the Slack channel, the reporters name is a hyperlink to the ticket. I have a screenshot of what I have attached but the issue reporter's name is just in regular text. Also if there are any tips to learn JQL that would be great. I only got lucky as Slack had these already setup and I just copied and pasted over. I am very new to Jira and would love to learn how to use JQL and such. Thank you Screenshot 2023-11-08 at 3.42.25 PM.png


1 comment


Log in or Sign up to comment
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 08, 2023

Howdy @dxiong ,

Links in Slack use the app surface formatting . Links are formatted in <URL | Link text> syntax. A link in the format you're after would use this code in the Message section:

<{{issue.toUrl}}|{{issue.reporter.displayName}}> has commented on {{issue.key}}


As a bonus, I like using this link format in Slack messages:

<{{issue.toUrl}}|*{{issue.key}}* {{issue.summary}}>

This will display something like CONFSERVER-32190 - Bug in loremipsum macro, typo in sixth word in the Slack message, which is helpful when trying to figure out what the issue is.

Daniel | Atlassian Staff

P.S. Atlassian University has a free Intro to JQL course that should help level up your JQL skills!

Hi @Daniel Eads 
Thank you very much on this! Yes I read somewhere it would use a Slack format but I couldn't figure it out. I appreciate the quick response!

AUG Leaders

Atlassian Community Events