Forums
Home Product Q&A Discussion groups Articles Ask a question Search
Learning
Events

Forums

Articles
Create
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

xray error rendering web panel

Gerd Tremmel
Gerd Tremmel
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
December 23, 2024

 

Hello,

Whenever I try to enter Xray settings menu, I get the following error message.

 

Error rendering Web Panel

The Xray health check has detected errors upon installation. Please contact your Jira administrator.

 

I tried uninstalling and reinstalling the Xray, but had the same result.

What should I try to do?

 

Thank you.

 

Answer
Watch
Like # people like this
335 views

1 answer

Suggest an answer

Log in or Sign up to answer
0 votes
Francisco Fonseca _Xray_
Francisco Fonseca _Xray_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
December 26, 2024

Hi @Gerd Tremmel 

Welcome to the community.

I strongly recommend you to reach out to our Support Team. They can help you with this.

Best, Francisco

Reply
groups-icon
App Central
TAGS
AUG Leaders

Atlassian Community Events

Community
Forums
FAQs Forums guidelines
Learning
About learning Resources
Events
Copyright © 2025 Atlassian
Privacy Policy Terms Security
Welcome illustration

Welcome to the new Atlassian Community

Online forums and learning are now in one easy-to-use experience.

By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.