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xray error rendering web panel

Gerd Tremmel
Gerd Tremmel
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December 23, 2024

 

Hello,

Whenever I try to enter Xray settings menu, I get the following error message.

 

Error rendering Web Panel

The Xray health check has detected errors upon installation. Please contact your Jira administrator.

 

I tried uninstalling and reinstalling the Xray, but had the same result.

What should I try to do?

 

Thank you.

 

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Francisco Fonseca _Xray_
Francisco Fonseca _Xray_
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December 26, 2024

Hi @Gerd Tremmel 

Welcome to the community.

I strongly recommend you to reach out to our Support Team. They can help you with this.

Best, Francisco

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