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Technical issue: Page View Tracker Internal Server error, contact Administrator and refer to logs

Salkan Avdic
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August 21, 2024

Hi, 

in the last few weeks, everytime I use confluence to edit pages in my space, the site stops working after few minutes and I get the error message  "Technical issue: Page View Tracker Internal Server error, contact Administrator and refer to logs". When I try to reload the page, it says that my connection to the site is lost, altough my connection is stable and working. Then if I leave it for aprox. half an hour, it starts woking again. 

Did anyone have the same problem and are there any solutions to this?

Thanks!

1 answer

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1 vote
Nikola Perisic
Community Champion
August 21, 2024

Welcome to the community @Salkan Avdic 

As I can see that this is the app from the marketplace, by the error itself it shows that there is an issue with the application itself. No incidents have been reported to the Atlassian (this can be viewed on Atlassian Status page).

You can reach out to the vendor of this application by submiting a request here: https://kc-dev.atlassian.net/servicedesk/customer/user/login?destination=portals

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