Outlook plugin not working

João Marcos Duarte July 9, 2024

I installed the Jira plugin for Outlook in my organization, but when I click the button, nothing happens. Does it take a long time to get active? I am using Outlook Web, Edge browser.

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João Marcos Duarte July 9, 2024

After a few hours, and a few logouts, it's working.

Captura de tela 2024-07-09 225622.png

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João Marcos Duarte July 9, 2024

Captura de tela 2024-07-09 171818.png

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Nicolas Grossi
Banned
July 9, 2024

@João Marcos Duarte Welcome! Do you have any log of the error ?

 

 

Nicolas

 

João Marcos Duarte July 9, 2024

Unfortunately not. Simply, nothing happens. In our organization's administrative panel, everything appears to be ok.

Robert McFeely July 25, 2024

same here.  Simply nothing happens when you click the button.  Seriously Atlassian has this plugin ever worked right?.  It never worked last year.  I came back this year to try again and it worked for 1 day. 

Now When I sign out I cannot sign back in.  spinning wheel.  

Jira is the greatest example of the all the services that I use that promises so much and the execution fails just as you invest in it.  

Wasting my time again Atlassian?

I would upload a screenshot of the error but this community UI wont allow it

For me solving this means reverting to the old outlook.  Then it works

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