Error rendering 'manual-test-steps-custom-field'. Please contact your Jira administrators.

[Asha]

Hello All,

We are migrating an xray project from sever to DC. After migration , I found below error

and was unable to fix it. I do have admins rights in both instance and project. Everything good from the custom field contexts, field configuration, still issue is not getting resolved.

One strange thing I found is that , when we open and refresh an issue with error this will disappear. Its difficult when we have a Tests with huge count.

Can someone help to fix this issue.

[Dave Rosenlund _Trundl_ · Accepted solution]

Hi, @Asha 👋🏻

first, I moved your post to App Central, the new destination for all things related to marketplace apps.

While you may (hopefully will) hear from an X-ray customer who has experience with this error, it might be faster/better to speak directly with the X-ray support team:

   https://xraysupport.getxray.app/ 

if you do, please come back and share the solution with the community  🙏🏻

Good luck,

-dave

[Maria Christensson]

Anyone with an update to this issue? I have the same error in a similar context.