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Cannot find TestRail app in apps. Was it removed?

Davit Ebralidze
Davit Ebralidze
Contributor
June 28, 2024

I cannot find TestRail app in the apps. Was it removed from the market?

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Valerie Knapp
Valerie Knapp
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June 28, 2024

Hi @Davit Ebralidze , thanks for your question.

I also don't see the app to integrate TestRail into Jira anymore in the marketplace, nor does the link work from the page in their documentation https://support.testrail.com/hc/en-us/articles/7665131077268-Connect-to-Jira-Cloud#h_01HYE2S1RTEX46PSE9GF6F19KW 

You could open a support ticket with them to see what's up.

Sorry, I don't really have any other suggestion.

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Davit Ebralidze
Davit Ebralidze
Contributor
June 30, 2024

@Valerie Knapp Hello, thanks for the reply. I talked with their support team and they are aware of it, team is working to fix the issue

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rachel.segador-contractor
rachel.segador-contractor
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July 8, 2024

Hi @Davit Ebralidze , I am experiencing the same issue. Could you please provide any updates on this matter?

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Davit Ebralidze
Davit Ebralidze
Contributor
July 10, 2024

@rachel.segador-contractor Still waiting for actions from their side, specifically between Jira and TestRail should this issue be discussed and resolved. Nothing can be done from the customer side

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