Glitchy Deep Clone

[Veronica Brits]

Hi guys, 

I'm seeing major glitches today on Jira using Deep clone (paid for app). In some cases it successfully clones the projects needed, and it other cases it only does some components. 

Anyone else seeing this? 

[Bill Sheboy]

Hi @Veronica Brits 

You may want to look at this post yesterday from another customer seeing issues with Deep Clone, and then follow the links to contact their support directly:

https://community.atlassian.com/t5/Jira-Software-questions/Component-Assignments-are-lost-in-Deep-Clone/qaq-p/1670280

Best regards,

Bill

[Marlene Kegel - codefortynine]

Hi @Veronica Brits

You might have read in the linked post that I'm part of the Deep Clone for Jira team.

As @Bill Sheboy mentioned it would be best if you contact our support. Thank you!